Help Center

Use the form below to submit a help request.

Support Form

Select the store you visited.
Optional: Select the date of your visit.

Common Questions

Please bring your product and the purchase receipt to the location it was purchased. 

If you are attempting to return a glass pipe that has been used, please DO NOT bring it into the store with you.

Use the support form or call the location for assistance with returns.

We are open Monday – Sunday from 8:00 am to 10:00 pm.

Our stores are only closed for select holidays (Christmas Day and Thanksgiving).

Please use the support form on this page to connect with a store manager. 

Age Check

You must be 21 or older to enter this website. By entering this website you acknowledge that you are 21 or over.